Texas Homeowners Insurance CRISIS: What Every Texan Must Know in 2025 | Costs, Coverage Gaps & Solutions

Insurance Talk Texas

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Insurance Talk Texas
Texas Homeowners Insurance CRISIS: What Every Texan Must Know in 2025 | Costs, Coverage Gaps & Solutions
Dec 05, 2025, Season 1, Episode 18
AR Schell & Son Agency
Episode Summary

Call Schell Insurance at (972) 423-4546 for a personalized quote or visit https://schellinsurance.com to learn more about their comprehensive insurance solutions

Texas homeowners are facing an unprecedented insurance crisis. With premiums up 54% since 2019 and four major insurers leaving the state in 2024, understanding your homeowners insurance has never been more critical. In this essential episode of Insurance Talk Texas, we break down everything you need to know about Texas homeowners insurance - from the shocking costs hitting Houston homeowners to critical coverage gaps that could leave you financially devastated after a disaster.

WHAT YOU'LL LEARN:

  • Why Texas homeowners insurance costs 61-117% more than the national average
  • The truth about what standard policies DO NOT cover (flood, windstorm in coastal areas)
  • Replacement cost vs. actual cash value - why this difference could cost you $20,000+
  • How to navigate the Texas FAIR Plan if you've been denied coverage
  • Essential strategies to lower your premiums without sacrificing protection
  • Understanding your wind/hail deductibles that can be 2-5% of your dwelling coverage
  • Why Houston homeowners pay $6,000-$6,600 annually while El Paso pays $2,400
  • Critical mistakes Texans make that leave them underinsured when disaster strikes

THE TEXAS INSURANCE CRISIS BY THE NUMBERS:

  • Average Texas homeowners insurance cost: $3,900-$4,600 annually
  • Rate increase in 2023: 23% (highest in a decade)
  • Four insurance companies exited Texas in 2024, affecting 10,000+ homeowners
  • Texas leads the nation with 1,123 hail events in 2023
  • Texas FAIR Plan applications surged from 11,174 (2023) to 41,234 (2024)
  • Texas averages 10.1 billion-dollar disasters per year (up from 5.5 just years ago)

CRITICAL COVERAGE GAPS EVERY TEXAN MUST UNDERSTAND: Standard Texas homeowners policies typically DO NOT cover:

  • Flood damage (requires separate NFIP policy)
  • Windstorm/hail in 15 coastal counties (requires TWIA policy)
  • Earthquake damage
  • Maintenance-related damage
  • Mold remediation (often limited or excluded)

COMMON MISCONCEPTIONS DEBUNKED: Myth: Homeowners insurance is legally required in Texas Reality: Not by state law, but virtually all mortgage lenders require it

Myth: Standard policies cover all natural disasters Reality: Flood and coastal windstorm damage require separate policies

Myth: Insurance value should match your home's market value Reality: Insurance should cover REPLACEMENT COST to rebuild, not market value

Myth: All policies pay full replacement cost Reality: Many Texas policies now use actual cash value for roofs 10+ years old

Myth: Filing any claim won't affect future coverage Reality: Multiple claims can lead to higher premiums or policy cancellation

MONEY-SAVING STRATEGIES FOR TEXAS HOMEOWNERS:

  • Bundle home and auto insurance (average 18% savings)
  • Install monitored alarm systems for discounts
  • Maintain excellent credit score (can impact rates by thousands annually)
  • Shop multiple carriers through independent agents
  • Increase deductibles strategically if you have emergency funds
  • Don't file claims for minor damage you can afford to repair
  • Review coverage annually to ensure adequate replacement cost coverage
  • Consider wind/hail deductible structure carefully

LAST RESORT OPTIONS WHEN DENIED COVERAGE:

  • Texas FAIR Plan Association: State insurer of last resort for those denied by 2+ carriers; limited coverage at higher cost ($4,250 average for $300K dwelling coverage)
  • Texas Windstorm Insurance Association (TWIA): Wind/hail coverage for 15 coastal counties; requires prior denial and home certification
  • Surplus Lines Insurance: For unique high-risk properties; fewer consumer protections

ESSENTIAL ACTIONS EVERY TEXAS HOMEOWNER SHOULD TAKE TODAY:

  1. Review your declarations page to understand coverage amounts and deductibles
  2. Verify your dwelling coverage is based on replacement cost, not actual cash value
  3. Ensure coverage equals 80-100% of your home's replacement cost
  4. Understand your wind/hail deductible (often 2-5% of dwelling coverage, not a flat amount)
  5. Determine if you need separate flood insurance
  6. Check if coastal location requires separate windstorm coverage
  7. Get your free CLUE report annually (call LexisNexis: 866-312-8076)
  8. Shop rates every 2-3 years as rates vary dramatically between carriers

WHY WORK WITH SCHELL INSURANCE: As an independent Texas insurance agency, Schell Insurance helps homeowners across the state navigate the complex and challenging insurance market. Unlike captive agents who represent only one company, Schell Insurance has relationships with multiple top-rated carriers, giving you access to more options and competitive pricing. Their team understands Texas-specific weather risks, coverage requirements, and regulatory environment. Whether you're struggling with rising premiums, have been denied coverage, or simply want to ensure your home is properly protected, Schell Insurance provides expert guidance tailored to your unique situation.

TEXAS CONSUMER RIGHTS:

  • 60-day notice required for policy nonrenewal (as of 2024)
  • 10-day written notice required for cancellation
  • Insurance companies must respond to claims within 15 days
  • Must accept or reject claims within 15 days of receiving requested documents
  • Cannot discriminate based on race, gender, religion, disability, or credit score alone
  • Texas Consumer Bill of Rights protects policyholders

REGIONAL VARIATIONS IN TEXAS: Houston: $6,008-$6,610 annually (highest in state due to hurricane/flood risk) Dallas: $4,945-$5,045 annually Fort Worth: $5,335 annually Austin: Higher than state average due to growth and weather risks El Paso: $2,144-$2,405 annually (lowest in state) Coastal Counties: Often require separate windstorm policies through TWIA

WEATHER RISKS DRIVING TEXAS INSURANCE COSTS:

  • Hurricanes (Gulf Coast): Major losses, windstorm coverage often excluded from standard policies
  • Tornadoes (North/Central Texas): Significant damage, covered under standard policies
  • Hail (Statewide, especially North Texas): Texas leads nation in hail claims
  • Flooding (Houston, Central Texas): Not covered by standard policies, requires separate NFIP policy
  • Wildfires (West Texas): Increasing frequency and severity
  • Winter Storms: Rare but catastrophic when they occur

The Texas homeowners insurance market is at a critical point. Understanding your coverage, knowing your rights, and working with experienced independent agents is essential to protecting your most valuable asset. Don't wait until disaster strikes to discover you're underinsured or have critical coverage gaps.

Contact Schell Insurance today at (972) 423-4546 or visit https://schellinsurance.com for a comprehensive review of your homeowners insurance coverage. Their team will help you understand what you have, identify gaps, and find the best combination of protection and affordability for your unique situation.

#TexasHomeownersInsurance #InsuranceTalkTexas #TexasInsurance #HomeownersInsurance #TexasFAIRPlan #TWIA #TexasWeather #HoustonInsurance #DallasInsurance #FloodInsurance #WindstormInsurance #SchellInsurance #TexasRealEstate #HomeInsurance #InsuranceTips #TexasHomeowners #HailDamage #HurricaneInsurance #InsuranceCrisis #TexasWeatherRisks

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Insurance Talk Texas
Texas Homeowners Insurance CRISIS: What Every Texan Must Know in 2025 | Costs, Coverage Gaps & Solutions
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Call Schell Insurance at (972) 423-4546 for a personalized quote or visit https://schellinsurance.com to learn more about their comprehensive insurance solutions

Texas homeowners are facing an unprecedented insurance crisis. With premiums up 54% since 2019 and four major insurers leaving the state in 2024, understanding your homeowners insurance has never been more critical. In this essential episode of Insurance Talk Texas, we break down everything you need to know about Texas homeowners insurance - from the shocking costs hitting Houston homeowners to critical coverage gaps that could leave you financially devastated after a disaster.

WHAT YOU'LL LEARN:

  • Why Texas homeowners insurance costs 61-117% more than the national average
  • The truth about what standard policies DO NOT cover (flood, windstorm in coastal areas)
  • Replacement cost vs. actual cash value - why this difference could cost you $20,000+
  • How to navigate the Texas FAIR Plan if you've been denied coverage
  • Essential strategies to lower your premiums without sacrificing protection
  • Understanding your wind/hail deductibles that can be 2-5% of your dwelling coverage
  • Why Houston homeowners pay $6,000-$6,600 annually while El Paso pays $2,400
  • Critical mistakes Texans make that leave them underinsured when disaster strikes

THE TEXAS INSURANCE CRISIS BY THE NUMBERS:

  • Average Texas homeowners insurance cost: $3,900-$4,600 annually
  • Rate increase in 2023: 23% (highest in a decade)
  • Four insurance companies exited Texas in 2024, affecting 10,000+ homeowners
  • Texas leads the nation with 1,123 hail events in 2023
  • Texas FAIR Plan applications surged from 11,174 (2023) to 41,234 (2024)
  • Texas averages 10.1 billion-dollar disasters per year (up from 5.5 just years ago)

CRITICAL COVERAGE GAPS EVERY TEXAN MUST UNDERSTAND: Standard Texas homeowners policies typically DO NOT cover:

  • Flood damage (requires separate NFIP policy)
  • Windstorm/hail in 15 coastal counties (requires TWIA policy)
  • Earthquake damage
  • Maintenance-related damage
  • Mold remediation (often limited or excluded)

COMMON MISCONCEPTIONS DEBUNKED: Myth: Homeowners insurance is legally required in Texas Reality: Not by state law, but virtually all mortgage lenders require it

Myth: Standard policies cover all natural disasters Reality: Flood and coastal windstorm damage require separate policies

Myth: Insurance value should match your home's market value Reality: Insurance should cover REPLACEMENT COST to rebuild, not market value

Myth: All policies pay full replacement cost Reality: Many Texas policies now use actual cash value for roofs 10+ years old

Myth: Filing any claim won't affect future coverage Reality: Multiple claims can lead to higher premiums or policy cancellation

MONEY-SAVING STRATEGIES FOR TEXAS HOMEOWNERS:

  • Bundle home and auto insurance (average 18% savings)
  • Install monitored alarm systems for discounts
  • Maintain excellent credit score (can impact rates by thousands annually)
  • Shop multiple carriers through independent agents
  • Increase deductibles strategically if you have emergency funds
  • Don't file claims for minor damage you can afford to repair
  • Review coverage annually to ensure adequate replacement cost coverage
  • Consider wind/hail deductible structure carefully

LAST RESORT OPTIONS WHEN DENIED COVERAGE:

  • Texas FAIR Plan Association: State insurer of last resort for those denied by 2+ carriers; limited coverage at higher cost ($4,250 average for $300K dwelling coverage)
  • Texas Windstorm Insurance Association (TWIA): Wind/hail coverage for 15 coastal counties; requires prior denial and home certification
  • Surplus Lines Insurance: For unique high-risk properties; fewer consumer protections

ESSENTIAL ACTIONS EVERY TEXAS HOMEOWNER SHOULD TAKE TODAY:

  1. Review your declarations page to understand coverage amounts and deductibles
  2. Verify your dwelling coverage is based on replacement cost, not actual cash value
  3. Ensure coverage equals 80-100% of your home's replacement cost
  4. Understand your wind/hail deductible (often 2-5% of dwelling coverage, not a flat amount)
  5. Determine if you need separate flood insurance
  6. Check if coastal location requires separate windstorm coverage
  7. Get your free CLUE report annually (call LexisNexis: 866-312-8076)
  8. Shop rates every 2-3 years as rates vary dramatically between carriers

WHY WORK WITH SCHELL INSURANCE: As an independent Texas insurance agency, Schell Insurance helps homeowners across the state navigate the complex and challenging insurance market. Unlike captive agents who represent only one company, Schell Insurance has relationships with multiple top-rated carriers, giving you access to more options and competitive pricing. Their team understands Texas-specific weather risks, coverage requirements, and regulatory environment. Whether you're struggling with rising premiums, have been denied coverage, or simply want to ensure your home is properly protected, Schell Insurance provides expert guidance tailored to your unique situation.

TEXAS CONSUMER RIGHTS:

  • 60-day notice required for policy nonrenewal (as of 2024)
  • 10-day written notice required for cancellation
  • Insurance companies must respond to claims within 15 days
  • Must accept or reject claims within 15 days of receiving requested documents
  • Cannot discriminate based on race, gender, religion, disability, or credit score alone
  • Texas Consumer Bill of Rights protects policyholders

REGIONAL VARIATIONS IN TEXAS: Houston: $6,008-$6,610 annually (highest in state due to hurricane/flood risk) Dallas: $4,945-$5,045 annually Fort Worth: $5,335 annually Austin: Higher than state average due to growth and weather risks El Paso: $2,144-$2,405 annually (lowest in state) Coastal Counties: Often require separate windstorm policies through TWIA

WEATHER RISKS DRIVING TEXAS INSURANCE COSTS:

  • Hurricanes (Gulf Coast): Major losses, windstorm coverage often excluded from standard policies
  • Tornadoes (North/Central Texas): Significant damage, covered under standard policies
  • Hail (Statewide, especially North Texas): Texas leads nation in hail claims
  • Flooding (Houston, Central Texas): Not covered by standard policies, requires separate NFIP policy
  • Wildfires (West Texas): Increasing frequency and severity
  • Winter Storms: Rare but catastrophic when they occur

The Texas homeowners insurance market is at a critical point. Understanding your coverage, knowing your rights, and working with experienced independent agents is essential to protecting your most valuable asset. Don't wait until disaster strikes to discover you're underinsured or have critical coverage gaps.

Contact Schell Insurance today at (972) 423-4546 or visit https://schellinsurance.com for a comprehensive review of your homeowners insurance coverage. Their team will help you understand what you have, identify gaps, and find the best combination of protection and affordability for your unique situation.

#TexasHomeownersInsurance #InsuranceTalkTexas #TexasInsurance #HomeownersInsurance #TexasFAIRPlan #TWIA #TexasWeather #HoustonInsurance #DallasInsurance #FloodInsurance #WindstormInsurance #SchellInsurance #TexasRealEstate #HomeInsurance #InsuranceTips #TexasHomeowners #HailDamage #HurricaneInsurance #InsuranceCrisis #TexasWeatherRisks

Call Schell Insurance at (972) 423-4546 for a personalized quote or visit https://schellinsurance.com to learn more about their comprehensive insurance solutions

Texas homeowners are facing an unprecedented insurance crisis. With premiums up 54% since 2019 and four major insurers leaving the state in 2024, understanding your homeowners insurance has never been more critical. In this essential episode of Insurance Talk Texas, we break down everything you need to know about Texas homeowners insurance - from the shocking costs hitting Houston homeowners to critical coverage gaps that could leave you financially devastated after a disaster.

WHAT YOU'LL LEARN:

  • Why Texas homeowners insurance costs 61-117% more than the national average
  • The truth about what standard policies DO NOT cover (flood, windstorm in coastal areas)
  • Replacement cost vs. actual cash value - why this difference could cost you $20,000+
  • How to navigate the Texas FAIR Plan if you've been denied coverage
  • Essential strategies to lower your premiums without sacrificing protection
  • Understanding your wind/hail deductibles that can be 2-5% of your dwelling coverage
  • Why Houston homeowners pay $6,000-$6,600 annually while El Paso pays $2,400
  • Critical mistakes Texans make that leave them underinsured when disaster strikes

THE TEXAS INSURANCE CRISIS BY THE NUMBERS:

  • Average Texas homeowners insurance cost: $3,900-$4,600 annually
  • Rate increase in 2023: 23% (highest in a decade)
  • Four insurance companies exited Texas in 2024, affecting 10,000+ homeowners
  • Texas leads the nation with 1,123 hail events in 2023
  • Texas FAIR Plan applications surged from 11,174 (2023) to 41,234 (2024)
  • Texas averages 10.1 billion-dollar disasters per year (up from 5.5 just years ago)

CRITICAL COVERAGE GAPS EVERY TEXAN MUST UNDERSTAND: Standard Texas homeowners policies typically DO NOT cover:

  • Flood damage (requires separate NFIP policy)
  • Windstorm/hail in 15 coastal counties (requires TWIA policy)
  • Earthquake damage
  • Maintenance-related damage
  • Mold remediation (often limited or excluded)

COMMON MISCONCEPTIONS DEBUNKED: Myth: Homeowners insurance is legally required in Texas Reality: Not by state law, but virtually all mortgage lenders require it

Myth: Standard policies cover all natural disasters Reality: Flood and coastal windstorm damage require separate policies

Myth: Insurance value should match your home's market value Reality: Insurance should cover REPLACEMENT COST to rebuild, not market value

Myth: All policies pay full replacement cost Reality: Many Texas policies now use actual cash value for roofs 10+ years old

Myth: Filing any claim won't affect future coverage Reality: Multiple claims can lead to higher premiums or policy cancellation

MONEY-SAVING STRATEGIES FOR TEXAS HOMEOWNERS:

  • Bundle home and auto insurance (average 18% savings)
  • Install monitored alarm systems for discounts
  • Maintain excellent credit score (can impact rates by thousands annually)
  • Shop multiple carriers through independent agents
  • Increase deductibles strategically if you have emergency funds
  • Don't file claims for minor damage you can afford to repair
  • Review coverage annually to ensure adequate replacement cost coverage
  • Consider wind/hail deductible structure carefully

LAST RESORT OPTIONS WHEN DENIED COVERAGE:

  • Texas FAIR Plan Association: State insurer of last resort for those denied by 2+ carriers; limited coverage at higher cost ($4,250 average for $300K dwelling coverage)
  • Texas Windstorm Insurance Association (TWIA): Wind/hail coverage for 15 coastal counties; requires prior denial and home certification
  • Surplus Lines Insurance: For unique high-risk properties; fewer consumer protections

ESSENTIAL ACTIONS EVERY TEXAS HOMEOWNER SHOULD TAKE TODAY:

  1. Review your declarations page to understand coverage amounts and deductibles
  2. Verify your dwelling coverage is based on replacement cost, not actual cash value
  3. Ensure coverage equals 80-100% of your home's replacement cost
  4. Understand your wind/hail deductible (often 2-5% of dwelling coverage, not a flat amount)
  5. Determine if you need separate flood insurance
  6. Check if coastal location requires separate windstorm coverage
  7. Get your free CLUE report annually (call LexisNexis: 866-312-8076)
  8. Shop rates every 2-3 years as rates vary dramatically between carriers

WHY WORK WITH SCHELL INSURANCE: As an independent Texas insurance agency, Schell Insurance helps homeowners across the state navigate the complex and challenging insurance market. Unlike captive agents who represent only one company, Schell Insurance has relationships with multiple top-rated carriers, giving you access to more options and competitive pricing. Their team understands Texas-specific weather risks, coverage requirements, and regulatory environment. Whether you're struggling with rising premiums, have been denied coverage, or simply want to ensure your home is properly protected, Schell Insurance provides expert guidance tailored to your unique situation.

TEXAS CONSUMER RIGHTS:

  • 60-day notice required for policy nonrenewal (as of 2024)
  • 10-day written notice required for cancellation
  • Insurance companies must respond to claims within 15 days
  • Must accept or reject claims within 15 days of receiving requested documents
  • Cannot discriminate based on race, gender, religion, disability, or credit score alone
  • Texas Consumer Bill of Rights protects policyholders

REGIONAL VARIATIONS IN TEXAS: Houston: $6,008-$6,610 annually (highest in state due to hurricane/flood risk) Dallas: $4,945-$5,045 annually Fort Worth: $5,335 annually Austin: Higher than state average due to growth and weather risks El Paso: $2,144-$2,405 annually (lowest in state) Coastal Counties: Often require separate windstorm policies through TWIA

WEATHER RISKS DRIVING TEXAS INSURANCE COSTS:

  • Hurricanes (Gulf Coast): Major losses, windstorm coverage often excluded from standard policies
  • Tornadoes (North/Central Texas): Significant damage, covered under standard policies
  • Hail (Statewide, especially North Texas): Texas leads nation in hail claims
  • Flooding (Houston, Central Texas): Not covered by standard policies, requires separate NFIP policy
  • Wildfires (West Texas): Increasing frequency and severity
  • Winter Storms: Rare but catastrophic when they occur

The Texas homeowners insurance market is at a critical point. Understanding your coverage, knowing your rights, and working with experienced independent agents is essential to protecting your most valuable asset. Don't wait until disaster strikes to discover you're underinsured or have critical coverage gaps.

Contact Schell Insurance today at (972) 423-4546 or visit https://schellinsurance.com for a comprehensive review of your homeowners insurance coverage. Their team will help you understand what you have, identify gaps, and find the best combination of protection and affordability for your unique situation.

#TexasHomeownersInsurance #InsuranceTalkTexas #TexasInsurance #HomeownersInsurance #TexasFAIRPlan #TWIA #TexasWeather #HoustonInsurance #DallasInsurance #FloodInsurance #WindstormInsurance #SchellInsurance #TexasRealEstate #HomeInsurance #InsuranceTips #TexasHomeowners #HailDamage #HurricaneInsurance #InsuranceCrisis #TexasWeatherRisks

Speaker 1: Alright, we're gonna talk about something that confuses the heck outta Texas business owners - business insurance. And here's the kicker - Texas is totally unique in how we handle this stuff. I mean, we do things differently here, and that creates both opportunities and some serious traps if you don't know what you're doing.

Speaker 2: Okay, so what makes Texas so different? Because I'm guessing a lotta business owners think the rules here are the same as everywhere else.

Speaker 1: Here's the bombshell - Texas is one of only TWO states in the entire country where workers' compensation insurance is not required for most private employers. Just Texas and South Dakota. Everywhere else? Mandatory. But here, business owners can choose whether or not to carry it.

Speaker 2: Wait, so you're telling me that the insurance that covers employees who get hurt on the job is optional in Texas?

Speaker 1: Completely optional for most private businesses. And this is where business owners get into serious trouble because they think, oh, it's optional, I'll save money and skip it. But what they don't understand is what happens when they opt out. We call it "non-subscriber" status, and it comes with massive liability exposure.

Speaker 2: What kind of liability exposure are we talking about?

Speaker 1: Unlimited. If you're a non-subscriber and an employee gets injured on the job, they can sue you for full damages. And here's what really gets me - you lose ALL your legal defenses. You can't argue that the employee's own negligence caused the injury. You can't argue that another employee's negligence caused it. Nothing. You're fully exposed to whatever a jury decides to award. When folks call Schell Insurance at nine seven two, four two three, four five four six, one of the first conversations we have with Texas business owners is about understanding this workers' comp decision. Because it's huge.

Speaker 1: On the flip side, if you DO carry workers' compensation, you get legal protection from most employee lawsuits. The only exception is gross negligence. Your liability is limited to statutory benefits set by law. And the cost is actually pretty reasonable - about forty-one cents per hundred dollars of payroll on average. That's roughly thirty-one to seventy-four bucks a month for most small businesses.

Speaker 2: So it's not even that expensive, but almost half of Texas employers are skipping it?

Speaker 1: About forty percent choose non-subscriber status. And look, I get it - they're trying to control costs. But they're taking on enormous risk. In twenty twenty-four, Texas had a hundred fifty-six thousand non-fatal workplace injuries in the private sector. Construction and manufacturing alone accounted for forty-two percent of those cases. One serious injury lawsuit could literally bankrupt a small business.

Speaker 2: Okay, so workers' comp is a critical decision. What about other types of business insurance? What's actually required by Texas law?

Speaker 1: This surprises people - general liability insurance is NOT legally required by the state. But before you celebrate, understand this: it IS required by pretty much every commercial lease you'll sign, every major client contract you'll enter, every vendor agreement. So while the state doesn't mandate it, good luck operating a business without it.

Speaker 2: So it's technically optional but practically mandatory.

Speaker 1: Exactly. And general liability is super important because it covers third-party claims - bodily injury, property damage, advertising injury. Customer slips and falls in your store? Covered. Your employee accidentally damages a client's property? Covered. These policies run about forty to a hundred four bucks a month depending on your industry and risk profile.

Speaker 2: What about vehicles? I'm guessing if you've got company trucks or vans, there's insurance required for those?

Speaker 1: Absolutely. Commercial auto insurance is legally required in Texas for any business-owned vehicle. The minimums are thirty slash sixty slash twenty-five. That's thirty thousand for bodily injury per person, sixty thousand total per accident, and twenty-five thousand for property damage. And those are bare minimums - most businesses need way more coverage than that. Commercial auto averages about a hundred forty-seven dollars a month.

Speaker 2: And I bet personal auto policies don't cover business use, right?

Speaker 1: They typically exclude business use completely. So if your employees are using their personal vehicles to run business errands, pick up supplies, visit clients - you need what's called hired and non-owned auto insurance. Otherwise, you've got a massive coverage gap. This is exactly the kind of thing the team at Schell Insurance helps Texas business owners identify. You can reach them at Schell Insurance dot com, that's S-C-H-E-L-L Insurance dot com, and they'll walk through your specific situation to find these gaps before they become problems.

Speaker 1: Let's talk about something that's becoming increasingly critical - cyber liability insurance. A lotta business owners think, oh, we're just a small business, nobody's gonna hack us. But the data tells a totally different story.

Speaker 2: How bad is it?

Speaker 1: Hackers are three times more likely to target small businesses because they have fewer defenses. And when a data breach happens in Texas, it costs businesses an average of four point five million dollars. Not thousands - millions. And Texas law requires businesses to notify affected residents when there's a security breach. The notification costs alone can be enormous, plus legal fees, fines, credit monitoring for affected customers.

Speaker 2: Four point five million dollars? That would destroy most small businesses.

Speaker 1: Completely. And it's not just big retailers or tech companies. If you accept credit cards, if you store customer information, if you have employee data in your systems - you're at risk. Any business handling sensitive data needs cyber liability insurance. It's not optional anymore.

Speaker 2: What about professional service businesses? Like consultants, accountants, lawyers, marketing agencies?

Speaker 1: They need professional liability insurance, also called errors and omissions or E-O. This covers claims of negligence or failure to deliver promised services. And get this - sixty percent of professional service firms faced at least one liability claim in the past five years, with average legal costs of twenty-five thousand dollars per case. In Texas's litigious environment - Dallas County alone saw ten thousand five hundred personal injury lawsuits in twenty twenty-four - you absolutely need this protection.

Speaker 2: Is professional liability required by law?

Speaker 1: For certain licensed professions, yes. Doctors, lawyers, accountants, electricians, HVAC contractors - their state licensing boards often require it. But even if it's not legally mandated for your profession, it's critical protection. A single claim alleging you made an error that caused financial harm to a client could cost tens of thousands in legal fees alone, even if you win.

Speaker 2: This is getting expensive. Is there a way to bundle some of these coverages and save money?

Speaker 1: Great question. Business Owner's Policies, or BOPs, bundle general liability and commercial property insurance into one package. You typically save twenty to thirty percent compared to buying the coverages separately. BOPs run about seventy-three to a hundred forty-eight bucks a month, and they're perfect for small to medium-sized businesses with a physical location. But understand what a BOP doesn't include - no workers' comp, no professional liability, no cyber insurance, no commercial auto. You still need those separately if they apply to your business.

Speaker 2: So you've gotta layer different policies to get complete protection.

Speaker 1: That's exactly right. And this is where a lotta business owners make costly mistakes. They buy one policy, think they're covered, and then discover during a claim that they've got huge gaps. Common gaps include cyber liability, employment practices liability, professional errors, and for folks using their personal vehicles for business, that hired and non-owned auto coverage.

Speaker 2: What are some other mistakes you see Texas business owners making?

Speaker 1: Biggest one is underinsurance. Seventy-five percent of small businesses are underinsured. They set up their coverage years ago and never update it as the business grows. You hire more employees? Your liability exposure increases. You expand to a new location? Your property coverage needs to increase. Your revenue doubles? Your limits should probably increase too. But business owners get busy and insurance falls to the bottom of the priority list.

Speaker 2: Until they need it and discover they don't have enough coverage.

Speaker 1: Exactly. And here's what happens with underinsurance - let's say your building is damaged and you insured it for two hundred thousand dollars because that's what it was worth five years ago. But replacement costs have gone up significantly and it would actually cost three hundred thousand to rebuild. Most commercial property policies have what's called a coinsurance clause. If you're not insured to at least eighty percent of replacement value, the insurance company can penalize you at claim time. You might only get a portion of the repair costs even though the damage is less than your coverage limit.

Speaker 2: So you end up paying part of the claim yourself even though you had insurance.

Speaker 1: Right. And this applies to equipment, inventory, everything. It's critical to review your coverage limits annually and adjust them based on current replacement costs, not what you paid years ago. This is another area where working with professionals like Schell Insurance makes a huge difference. Call them at nine seven two, four two three, four five four six. They help Texas business owners stay on top of these issues proactively rather than discovering problems during a claim.

Speaker 2: Let's talk about deductibles. How should business owners think about choosing their deductible?

Speaker 1: This is about balancing premium costs with what you can afford to pay outta pocket. Higher deductible means lower monthly premium, but you gotta be able to cover that deductible if you need to file a claim. I see business owners choose a five thousand dollar deductible to save money on premiums, but then they don't have five thousand in cash if something happens. They delay repairs, their business suffers, customers are affected. It's a disaster.

Speaker 2: So you've gotta be realistic about your cash flow.

Speaker 1: Absolutely. And here's another consideration - your claims history impacts your rates for three to five years. Small claims that you could've paid outta pocket can end up costing you way more in increased premiums over time. So sometimes it makes sense to have a moderate deductible and pay for minor incidents yourself rather than filing claims that'll raise your rates.

Speaker 2: That's strategic thinking. What about businesses that are operating in multiple industries or have expanded their services? How does that affect insurance?

Speaker 1: Major impact. Your classification code determines your rates, and if you've expanded into new services or products without updating your insurance, you've likely got coverage gaps. Let's say you started as a retail store but now you're offering installation services. That's totally different risk exposure. Or you were strictly office-based but now you're sending employees to client locations. These changes need to be reported to your insurer immediately.

Speaker 2: But I'm guessing most business owners don't think to do that.

Speaker 1: They don't. They're focused on growing the business, serving customers, managing employees. Insurance updates aren't top of mind. But this "set it and forget it" approach creates huge problems. When you file a claim and the insurance company discovers you've been operating outside your policy's scope, they can deny the claim entirely.

Speaker 2: Wait, so you've been paying premiums but the claim gets denied because you didn't update them about business changes?

Speaker 1: Happens all the time. Insurance contracts require you to notify the company of material changes to your business operations. If you don't, you've potentially voided your coverage. This is why annual policy reviews are so critical. Actually, you should review whenever there's a major change - new employees, new locations, new services, major equipment purchases, anything significant.

Speaker 2: What about businesses that use subcontractors? Does that create insurance issues?

Speaker 1: Huge issue. If a subcontractor causes damage or injury and they're not properly insured, your business can be held liable. You need to get certificates of insurance from every subcontractor and vendor you work with. Verify they have adequate coverage limits and the right types of coverage for the work they're doing. Keep those certificates on file.

Speaker 2: This is complex. How can business owners make sure they're getting everything right?

Speaker 1: Work with an independent insurance agent who represents multiple carriers. Captive agents only sell one company's products, so they can't shop around for you. Independent agents like Schell Insurance have relationships with multiple top-rated carriers. They can compare coverage options, find better rates, and most importantly, they understand Texas-specific business insurance requirements and risks. Visit Schell Insurance dot com, that's S-C-H-E-L-L Insurance dot com, or call nine seven two, four two three, four five four six.

Speaker 2: Any final thoughts for Texas business owners listening to this?

Speaker 1: Don't assume basic coverage protects you against all risks. Understand that Texas's optional workers' comp system means you need to make an informed decision about whether to carry it or accept unlimited lawsuit exposure. Review your coverage annually. Report business changes immediately. And work with professionals who specialize in Texas business insurance because the rules here are unique. Your business is probably your biggest investment and your livelihood. Make sure it's properly protected.

Speaker 2: That's solid advice. The peace of mind alone is worth the investment in proper coverage.

Speaker 1: Absolutely. And remember, insurance isn't just about protecting your assets - it's about protecting your ability to stay in business when something goes wrong. One uncovered lawsuit, one uninsured cyber breach, one serious workplace injury when you're a non-subscriber - any of those can shut down a business permanently. Don't let that happen to you. Get educated, get properly covered, and work with experts who understand the Texas business environment. Contact Schell Insurance today and get your business protected the right way.

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